The Premier Difference
Our steel frame carries a LIFETIME WARRANTY. All of our Hot Tubs and Swim Spas offer an all-metal structure included in the price. This by far is a leader in the business. No more wood frames for these top-of-the-line spas. With most manufacturers using wood structures, our hot tubs won’t rot, mold, and break down in the toughest elements. Premier Spas offers a name you can trust with a warranty you deserve.
Premier Outdoor USA started this business because of the normal hot tub company’s sketchiness. When shopping for a spa ourselves we found companies did anything possible to cut corners yet not support the end consumer. We are consumers first so we do it a little differently. Our warranty, support, and products are top of the line and we make sure our after-the-sale process supports the end consumer like no other business.
Our family-owned business is about one thing – Customer support and allowing the most amount of people to experience the oasis of an outdoor spa. We do not want to offer you one hot tub, we want to be your go-to company for all friends, family, and generations to come. How do we do that? We not only walk the walk we talk the talk. We have learned that it’s not about the sales pitch but about the person. We do not sell products, we sell a lifestyle. We offer the best service and we are rated #1 by consumers. We have won many national awards because of our amazing quality and reviews. Make sure you stop by our state-of-the-art 100,000 sf showroom and grab a FREE glass of wine and FREE frozen drinks while you shop.
Did you know???
Not all spa companies carry parts or do service? You would think in a business where we deal with machines all companies would make sure customers were well taken care of. Premier Outdoor USA has ALL parts in stock and we even have our own service team. Our company manufactures and sells only 1 model spa. Why is this important? We can carry all parts in stock and make sure IF something happens we can fix and replace any part quickly. As we have found in this business many spa companies sell 4-8 brands and they scream “WE ARE THE BEST” , what we also found is they have no parts in stock and when something happens you have to wait sometimes 4-8 months for a replacement part.
Our spa mechanic also is used by multiple big names, they do not even do service! This means delays and prices sometimes can be inflated. With our in-house service team, we make sure if something happens you are well taken care of with our in-stock parts and service team. 95% of spa companies do not carry parts in stock and have months delays. This is something Premier Outdoor USA is proud to offer for all customers to make sure when and If something is needed we are here for you. Its not about size its about after-the-sale support. Premier is rated top for this reason. 1 brand, 100% of our focus, 100% efficient.
Our Premier Outdoor line of Spas and Swim spas are crafted to withstand the harshest conditions of an active homeowner. Premier Outdoor USA brand brings you professional-grade materials without the top-of-the-line price point. ALL major materials are manufactured right here in the USA. With top-of-the-line USA made acrylic, Balboa control and heater our spas use the finest parts in the industry. With 32 years of manufacturing our Spa and Swim spa manufacture not only has the most efficient manufacturing process in the world but has the best price point and warranty in the industry. With over 4 million spas made to date Premier Outdoor USA has the name you can trust and the quality you require.
The unique thermal recycling insulation system utilizes the warm air captured within the cabinet resulting in energy-efficient hot tubs to save you money. Our specific manufacturing process uses a top-of-a-line manufacture process to insulate the tub itself and has no need for spray foam like most manufacturers. This process allows you to not only save money but to have easy access to your electronics if you ever need them.
EASY TO USE & MAINTAIN
Our top-of-the-line filtration system allows you to focus on what you enjoy and less on service. Our patented filter system is tub level that allows the flow needed to prevent harmful bacteria, dirt, and grime buildup preventing you from enjoying your new spa. Our filters use common household filters that can be purchased anywhere. Unlike other manufacturers that use a specific filter that only can be found at the dealer level at a CRAZY price. Premier Outdoor USA are consumers first, so all tubs are designed to make sure after the sale you get the support you deserve.
HIGHEST RATED WARRANTY
We have learned the ins and out of this business and as consumers first, we have seen it all. Shady marketing of “lifetime warranty” or a warranty that screams 25 years but covers nothing. As we have dug into almost all manufacturer’s warranties we found one thing, they spend more time finding ways not to support the consumer and what’s not covered rather than protecting and standing behind their products. Premier Outdoor changed the game and threw out the warranty handbook. We have a 25-year warranty on our tubs and we actually cover items… imagine that. Anyone can manufacture a hot tub, but few companies can stand behind their product and customers like we can for 25 years.
TOP OF THE LINE FEATURES
Not all tubs are created equal. More jets does not equal better quality. It’s the type of jets, the configuration, and the quality of the tub that makes the difference. We have found in this industry that let’s add 1100 jets and call it the best. When based on the pump and manufacturing process you can have 25 jets that do it better. It is not about how many with Premier Outdoor but does it provide the best for our customers. We manufacture tubs on a different level. We are different because this business was started because of all the nonsense that is in the industry, not because we had to. All of our tubs and jets and manufacturing process is top of the line. We only provide the best because we are the best.
Features and Specifications:
Balboa USA Controller
Balboa USA Heater
Multi Unit Filter System
Premier Outdoor USA prides itself in not only having the best quality product in the business but the best warranty. We all know it’s not all about the before-the-sale support as much as it is after. Premier Outdoor USA has been in the business for a very long time because our amazing customer support, warranty, and communication. Rest assured that no matter if you purchase an outdoor kitchen or a SPA we are here to help with the nationwide manufacture warranty.
Please click below to see a complete breakdown of the warranty for this manufacture.
Amy Misak BurslerPremier Spa Customer
Premier Outdoor USA From start to finish all I can say is amazing. The salesman Bob who sold us the Spa was great, informative and patient. Stephanie who dealt with the delivery aspect was awesome and kept us informed every step of the way, which was comforting. The driver they used for the delivery (Chris I think) was an absolute rock star. It took some time and maneuvering but we got it done and I can’t thank him enough. I highly recommend them and would definitely do business with them again. ⭐⭐⭐⭐⭐
Design & Style
Michael StoryPremier Spa Customer
Bob is one of the most knowledgeable and helpful salespeople we have ever encountered. I like that he assessed our needs and guided us toward a superb hot tub, which will fulfill all of our needs as effectively as possible. He was a pleasure to deal with. An excellent experience. Highest recommendation. The store was the nicest we have ever seen and it was an amazing experience. They even had free frozen drinks- LOW PRESSURE which I loved the most.
Design & Style
Jennifer WilliamsPremier Spa Customer
My experience at Premier has been exemplary. Upon visiting we were lucky to have Bob be our guide and share with us the key facts and figures surrounding hot tubs. What was at first an overwhelming endeavor was made comfortable and we were given a litany of information which made our search easier. We were given all the time we needed to ask so many questions and found the exact spa we wanted and were so lucky that this is one of the few places with items in stock! Thanks to Bob we got the best hot tub for us and all of the rest of the team have been just great. Can’t say enough great things! We saw, bought and are taking delivery of our spa within weeks of initially visiting. Thank you Premier and Bob for your salesmanship and acumen!
Design & Style
MJ StinnettPremier Spa Customer
This company is the best! Great customer service and he is very knowledgeable about the products he sells. We have been shopping for spas for a couple weeks now and Bob was the first person that we spoke with that told us to get in the tubs! He took the time to walk us through the many options they have, break down the pros and cons and extras that are available. He was not pushy and never tried to upsell us on anything. Great experience all around! Couldn’t recommend Bob or Premier Outdoor more-you will not be disappointed!
Design & Style